Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us to provide you with a personalised experience when you browse our website. It also allows us to make improvements to our website.

A cookie is simply a small file of letters and numbers stored in your browser or on the physical drive of your computer or device.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. This could include cookies that enable you to log in to our website or use a shopping basket. These cookies are required for this website to work correctly.
  • Analytical or performance cookies. By analysing how our website is used, we can improve the overall website experience for our customers.
  • Functionality cookies. These are used to personalise your experience on our website. This would include, for example, things such as a language or currency preference.
  • Targeting cookies. These cookies record information about your visit on this website. This information is used to make our website and any advertising more relevant to you. This information may sometimes be shared with third parties for this purpose.

The table below provides more details about the cookies we use and the purposes for them.

Cookie NamePurposeLinks
Cloudflare
_cfduid
_cf_bm
_cflb
Cloudflare places “_cfduid” cookies, bot detection cookies (such as “_cf_bm” and cookies for CAPTCHA), and a load balancing cookie (_cflb) on the computers of visitors to our Websites and of our End Users. They do this in order to identify malicious visitors to our Websites and our Customers’ websites, to assist with web-traffic filtration, and to reduce the chance of blocking legitimate users.More info
WordPress
wordpress_[hash]
wordpress_logged_in_[hash]
wp-settings-{time}-[UID]
On login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the Administration Screen area, /wp-admin/
After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
More info
Woocommerce
woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_
woocommerce_recently_viewed
store_notice[notice id]
These cookies are used to help generate the unique cart information for each user. They also help WooCommerce determine when cart contents/data changes.More info
Google Analytics
_ga
_gid
_ga_
_gac_gb_
Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page.
The cookies are used to identify and “remember” what a user has done on previous pages / interactions with the website.
More info
Hotjar
_hjSessionUser{site_id}
_hjSession{site_id}
_hjClosedSurveyInvites
_hjDonePolls
_hjMinimizedPolls
_hjShownFeedbackMessage
_hjSessionTooLarge
_hjSessionRejected
_hjSessionResumed
_hjid
_hjRecordingLastActivity
_hjTLDTest
_hjUserAttributesHash
_hjCachedUserAttributes
_hjLocalStorageTest
_hjIncludedInPageviewSample
_hjIncludedInSessionSample
_hjAbsoluteSessionInProgress
_hjFirstSeen
_hjViewportId<br_hjRecordingEnabled
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.More info

Third party cookies

The following third parties may also use cookies independent to ours, and which we do not control. We’ve included links so you can read more about these services and the cookies they use.

Google Turn Cookies On / Off

Hotjar Do Not Track